Video solutions for schools, public institutions, health care, banks and insurance companies quickly and efficiently ready for use. With adiaLive of adicom, consulting and teaching via audio, video or text communication in combination with document and desktop sharing on all devices such as PC, tablets, mobile phone, etc. , can be carried out in a variety of ways. All solutions are immediately ready for operation without software installations.
Omnichannel contact center or call center solutions from QuandaGo can be adapted to current situations quickly and with little effort. The agent and home offices can be dynamically adapted to capacity requirements. Back-up systems and disaster recovery are a matter of course for us. The transparent pay-per-use model gives you full cost control at all times.
This is no easy task, especially for employees in the financial services sector: strict regulations apply with regard to the recording and archiving of conversations. It is often not possible to advise customers from home, as the only possibility to record conversations is in the office. For home office employees whose existing communication solution does not allow them to record and archive customer conversations in compliance with compliance requirements, ASC Technologies offers a flexible, quickly deployable, uncomplicated and cost-effective solution also for Microsoft Teams.
You can outsource part or all of your customer service in the short or long term. We arrange a 7/24 availability for your customers like B. Hotlines for emergencies, temporary expansion of your service business, customer services and technical support in several languages. We ensure the training, the desired quality and the required service level.