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Omnichannel - Customer Interaction Management

TrustCom AG is a young, innovative and ambitious company, which focuses on digitalization in the area of intelligent customer management

- Omnichannel Customer Interaction Solutions -.
With consulting, conception, change management, system integration and operation up to contact center outsourcing services, we renew your contact center and make it fit for the future.
Market-leading and disruptive software solutions from innovative start-ups and future-oriented software manufacturers in the areas of omnichannel contact center, customer experience management (CX) and customer relationship management, easy and secure video solutions are among our core competencies, as well as web TV and online academy, training and certification. Home office environment, disaster recovery and Finma-compliant end-2-end compliance recording, analytics and quality management. For all those who want to use their customer interaction management solutions in a safe and secure way, want to navigate the future - with a standardized platform for your individual cloud and on-premise requirements.

Home office workplaces immediately ready for use

Home office workplaces on a small and large scale, nationwide and international, made easy! We offer you a cloudbased carefree package, for your current and future customer needs. Home office workenvironment available in the shortest possible time and all this without physical and personal contact.

Omnichannel Contact Center
Professional video solutions for sales, consulting and online academy Quality-, Compliance Recording and End-2-End Monitoring

Leverage the cloud to extend your contact center, video collaboration, quality- and compliance recording to home agents and remote workers with the same omnichannel services
Maintain service levels and keep your operations running smoothly with remote operations
Learn how to interact with a home based team

Our solutions and services help you to protect yourself and your employees so that you can economically move on!

Don’t wait, contact us for a consulting now