TrustCom AG is a innovative and ambitious company, which focuses on digitalization in the area of intelligent customer- and compliance management.
With consulting, conception, change management, system integration and operation up to contact center outsourcing services, we renew your contact center and make it fit for the future.
Market-leading and disruptive software solutions from innovative start-ups and future-oriented software manufacturers in the areas of omnichannel contact center, customer experience management (CX) and customer relationship management, easy and secure video solutions are among our core competencies, as well as web TV and online academy, training and certification. Home office environment, disaster recovery and Finma-compliant end-2-end compliance recording, analytics and quality management. For all those who want to use their customer interaction management solutions in a safe and secure way, want to navigate the future - with a standardized platform for your individual cloud and on-premise requirements.
Close compliance gaps, improve customer experience and analyze valuable data for Cloud Computing with Microsoft 365 and native Teams integration.
We ensure the fulfillment of our customers next-level compliance requirements and offer an advanced customer experience with our omni-channel-recording and AI-driven analytics solutions.
Among our target groups are all companies that record their communications. Especially, financial institutions, contact centers, and public safety organizations have profited greatly from our services. We record, analyze, and evaluate interactions across all media – including voice, video, screen, chat, or meetings.